Monitoring Mental Wellness: 5 Vital Metrics for Your Employee Well-being Programme

Monitoring Mental Wellness 5 Vital Metrics for Your Employee Well-being Programme
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In today’s fast-paced world, there is a concerning rise in mental health issues. While these challenges are often perceived as personal battles, their impact extends far beyond our homes and into our workspaces. This necessitates the need for effective employee well-being programmes. By focusing on employee health and mental well-being, companies can foster a healthier work environment, leading to multiple benefits for both the employer and employee.

Why Monitoring Mental Wellness is Crucial in the Workplace

According to the National Population Health Survey 2022 by the Ministry of Health (MOH), there’s been a noticeable decline in mental health among Singaporeans. However, there’s a silver lining: an increasing number are now willing to seek help..

The data from about 8,000 adults via self-reported interviews and another 9,000 through health check-ups brought to light a concerning trend. The prevalence of poor mental health escalated from 13.4 per cent in 2020 to 17 per cent in 2022.

A closer age-wise breakdown revealed that younger adults, specifically those between 18 to 29 years, faced the most significant mental health challenges, with a worrying 25.3 percent reporting issues. In comparison, other age brackets demonstrated lesser prevalence, with those aged 60 to 74 at 10.5 percent and those between 30 to 39 years at 19.4 percent.

Given these numbers, businesses and organisations must recognise the significance of monitoring mental well-being within the workplace. Here’s why:

  • Improved productivity: Employees who are mentally fit are more likely to be engaged and focused, contributing to increased output.
  • Enhanced creativity: A mentally relaxed and satisfied mind is often more innovative.
  • Reduced absenteeism: With fewer health issues, both physical and mental, employees take fewer unplanned leaves.
  • Attractive work culture: Proactive employee well-being initiatives make a company more appealing to potential recruits.

5 Vital Metrics for Employee Mental Well-being

For an employee well-being programme to be genuinely effective, it must continuously measure its outcomes. This ensures that the initiatives are making a real difference in the employees’ lives and, in turn, positively impacting the organisation. 

Here are five key metrics that provide insights into the success and areas of improvement for any employee well-being initiative:

1. Employee Satisfaction

At the heart of any successful well-being programme is a satisfied employee. Regularly measuring employee satisfaction provides a direct insight into the well-being initiatives‘ effectiveness. This can be achieved through periodic surveys that assess the overall job satisfaction, work-life balance, and other specific parameters related to mental health. When most of your employees express satisfaction, it’s a strong sign that your well-being initiatives are on the right track.

2. Absenteeism Rates

Monitoring absenteeism rates serves as a crucial barometer for overall employee health. While it’s natural for employees to take occasional leaves, a consistent or sudden increase in absenteeism might be a red flag indicating underlying health concerns. High rates could suggest stress, burnout, or other mental health issues. 

By keeping an eye on these rates, companies can proactively address potential issues before they become pervasive.

3. Employee Turnover

Employee turnover is another vital metric, providing a longer-term perspective on the success of well-being initiatives. High turnover rates can be expensive for companies, considering the recruitment, training, and lost productivity costs. Beyond the financial implications, consistent turnover might indicate deeper issues of job dissatisfaction, lack of growth opportunities, or burnout. By correlating turnover with well-being measures, companies can better understand and address the root causes.

4. Overtime Hours

Work-life balance is a crucial component of mental well-being. While occasional overtime can be a result of periodic workload surges, consistently high overtime hours suggest a systemic issue. Such patterns might mean employees are overloaded, leading to stress, decreased job satisfaction, and eventually, signs of burnout. Tracking overtime allows companies to make timely workload adjustments and ensure employees aren’t consistently overburdened.

5. Employee Feedback

Lastly, fostering open communication channels for employee feedback is crucial. These channels, whether they be regular one-on-ones, feedback forms, or suggestion boxes, allow employees to voice their concerns, offer suggestions, or share personal experiences related to their health and mental well-being

Direct feedback from employees often offers invaluable insights that might not be captured through other metrics. By actively seeking and acting on this feedback, companies can continuously refine and enhance their well-being initiatives.

Shaping a Mentally Healthy Work Environment with Expat Insurance

As businesses in Singapore and beyond recognise the importance of mental well-being, they are increasingly seeking partners who can assist them in crafting effective employee wellness programmes. 

Expat Insurance is a trusted name when it comes to offering comprehensive employee benefit health insurance packages tailored to diverse workforce needs. Our expertise in medical benefits for employees in Singapore ensures that you can successfully demonstrate that you truly care for your workforce’s holistic health. Connect with us for more information on our employee benefits insurance policy.